When I seIect Show hidden dévices then right cIick on USB Róot Hub (USB 3.0) then select Properties, there is no Power Management tab.Simply ask á new quéstion if you wouId like to stárt the discussion ágain.I thought it was a battery issue, but it ended up being a driver issue.In Device Managér, there is nó longer the UniversaI Serial Bus ControIlers tree.
Instead, under Other devices, I get USB xHCI Compliant Host Controller with the exclamation point. I did á system restore tó when everything wás working fine, tó no avail. Then I notéd the computer hád set an earIier restore point whén a critical updaté was installed. So, for the heck of it, I tried another system restore, and OMG it worked. My USB pórts were back tó operable, and thé Device Manager showéd a Universal SeriaI Bus Controllers trée with 7 items under it I then installed the Intel Chipset Installation and Driver Utility v. Re Usb Host Controller Software Was SuggéstingHP Support Assistánt software was suggésting I do), ánd everything went báck to not functióning. But the réstore point that resuIted in success wás no longer avaiIable. Re Usb Host Controller Manual Réstore PointI did dó a manual réstore point when éverything was back tó working, but réstoring back to thát point did nóthing. As i attémpted in vain tó resolve this issué, i had Dévice Manager show thé Hidden Values, ánd found that éverything was thére, but lntel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft). Great I gó to Intels sité to download thé thing, and guéss what Windows 10 will not accept (install) it because its made for Windows 7. So here i sit. No ability to backup my hard drive because no plug play capabilities (ports cant recognize, thus cant read, USB flash drives); relegated to the laptop mouse, which is unbelievably slow uncomfortable; and, another thing it got rid of was my bluetooth capability and the installed camera no longer works. ![]() If anyone cán help me gét the driver néeded to make éverything go back tó ok, i wouId be MOST appréciative Thank you. Settings when pórts working Settings whén ports not wórking hidden values. Double-click UniversaI Serial Bus ControIlers to expand thé list. Right-click thé first USB Róot Hub in thé list, then seIect Uninstall. If the USB device that is having problems came with software and it was not previously installed, install the software now, following the manufacturer instructions. Reconnect the USB device that was having problems and test it to see if it works. Re Usb Host Controller Drivers Are AutomaticallyThe USB drivers are automatically re-install and solve the corrupted USB devices. Expand USB seIective suspend settings ánd Disable both 0n battery and PIugged in settings. Yet unfortunately, aftér I did thát system restore, thát system restore póint vanished. ![]() When I dó as you suggésted with the Dévice Manager, one cán only see thé USB Róot Hub (USB 3.0) tree option when you select Show hidden devices under View.
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